1. Information we collect
We collect information to deliver services, tailor engagements, and ensure platform security. This includes:
- Business contact data: names, roles, email addresses, phone numbers, and company details.
- Engagement records: statements of work, support tickets, meeting notes, and project artifacts.
- Candidate data: résumés, portfolios, assessment results, and references shared for staffing purposes.
- Usage data: analytics such as IP address, browser, device identifiers, and interaction patterns.
2. How we use information
ByteSymphony uses personal information to:
- Deliver and manage professional services engagements.
- Respond to inquiries, provide proposals, and negotiate agreements.
- Operate marketing activities such as webinars, newsletters, and event invitations.
- Maintain security, prevent fraud, and comply with legal obligations.
3. Legal bases for processing
For clients and partners located in the European Economic Area or United Kingdom, we rely on the following bases:
- Contractual necessity for delivering services and talent placements.
- Legitimate interests in operating and improving our business while balancing privacy protections.
- Consent for optional communications or when required under applicable law.
- Legal obligations for compliance with tax, audit, and regulatory requirements.
4. How we share information
We do not sell personal information. We share it only with:
- Trusted service providers who process data on our behalf under confidentiality agreements.
- Client organizations when evaluating or onboarding talent at their request.
- Professional advisors, regulators, or authorities when required to meet legal or contractual obligations.
- Successors in the event of a merger, acquisition, or corporate reorganization.
5. International data transfers
As a distributed company, we may transfer information across regions including the United States, Latin America, Europe, and Asia-Pacific. When we move data internationally we implement safeguards such as standard contractual clauses, regional data residency options, and thorough vendor assessments.
6. Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.
7. Security
ByteSymphony maintains administrative, technical, and physical safeguards aligned with ISO 27001 and SOC 2 controls. These include access limitations, encryption in transit and at rest, secure development practices, and regular testing of incident response plans.
8. Your choices and rights
Depending on your jurisdiction, you may have rights to:
- Request access to, correction of, or deletion of your personal information.
- Object to or restrict processing in certain circumstances.
- Withdraw consent for communications at any time.
- Request data portability where technically feasible.
Submit requests by emailing privacy@bytesymphony.dev. We will respond in accordance with applicable laws.
9. Cookies and similar technologies
We use cookies, analytics tags, and similar technologies to understand website performance, personalize content, and secure the platform. You can adjust browser settings to manage cookies. Some features may not function properly without them.
10. Children's privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us and we will delete it.
11. Changes to this policy
We may update this policy to reflect operational, legal, or regulatory changes. Material updates will be highlighted on this page with a revised effective date. Continued use of our services after the changes take effect constitutes acceptance of the updated policy.
12. Contact us
If you have questions about this policy or our privacy practices, contact us at:
