Outsourced Delivery KPI Dashboard
A Looker/Metabase-ready schema with metrics for engineering, support, and product outcomes.
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Resources to level up outsourced delivery
Guides, reports, and toolkits built from years of orchestrating nearshore and offshore squads across industries.
What’s inside
- Data-backed reports on remote engineering markets
- Playbooks for staffing, onboarding, and governance
- Templates and tools to accelerate your roadmap
- Live sessions with product, engineering, and ops leaders
Flagship Report
Remote Tech Hiring Report 2025
Benchmarks for salaries, retention, and pipeline velocity across United States, Canada, India, and UAE. Compare your compensation strategy and identify top talent hubs.
- Salary grids for engineers, designers, and support roles
- Time-to-hire benchmarks vs. internal recruiting
- Retention strategies proven by Support Resort-style operations
- Regulatory and compliance considerations by country
Included dashboards
- Market heatmaps
- Compensation distributions
- Retention vs. engagement charts
- Benefit expectations by seniority
Playbook
Standing Up Dedicated Squads in 14 Days
A step-by-step guide to replicating ByteSymphony’s rapid mobilization approach—ideal for product leaders under aggressive timelines.
- Discovery questionnaire and stakeholder alignment framework
- Candidate evaluation rubrics and interview scripts
- Sprint zero agenda, artifacts, and success metrics
- Communication plan for follow-the-sun teams
Templates included
- Squad charter & operating model
- Weekly status report template
- Risk register and escalation plan
- Tooling & access checklist
Webinar
LLM Ops with Distributed Teams
Learn how global squads manage human-in-the-loop AI programs, from RLHF pipelines to production guardrails.
- Structuring LLM teams across time zones
- Compliance and data privacy for AI programs
- Measuring success of RLHF, SFT, and DPO initiatives
- Case studies from healthcare and fintech deployments
Speakers
- Priya Desai — Founder, Sunrise Labs
- Ross Williams — Director of Engineering, Aqfer
- ByteSymphony AI Practice Leads
Toolkits
Plug-and-play assets for your team
Accelerate onboarding, governance, and customer experience with ready-made assets.
Customer Journey Ops Kit
Service blueprints, escalation matrices, and knowledge base templates inspired by Support Resort best practices.
Download kitHiring Enablement Bundle
Interview scorecards, compensation benchmarks, and onboarding checklists to align internal stakeholders.
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Join the ByteSymphony briefing
Monthly insights on remote hiring trends, tooling, and delivery strategies.
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Book a briefing with our outsourcing strategists
Walk through these resources live and map the right plan for your organization.